Update Date: 2025.08.29
Effective Date: 2025.09.06
This User Agreement (“Agreement”) is concluded between you and BonusArrive (“Platform”) and has contractual effect. In this Agreement, you and the Platform are collectively referred to as the “Parties”, and each party is referred to as a “Party”. The Platform is providing shopping, promotional information, activity guide, advertising and other services. The website “www.bonusarrive.com” is where the Platform provides services for you.
Please carefully read and independently consider whether you agree to and acknowledge all the terms of this Agreement (especially those highlighted in bold or underlined). If you are a minor under the age of 18, you should read this Agreement and use this service under the supervision and guidance of your legal guardian.
By clicking the checkbox and submitting “I have read and agree to the Terms and Policy” during the registration or login process, or by actually joining and using this Platform, you signify your complete acceptance of this Agreement, and this Agreement shall be established and have binding force immediately. Your membership activities should be in full compliance with the terms of this Agreement. It should be noted that this Platform and other platforms associated with it are not related to national life or monopoly industries and enterprises. THEREFORE, IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, YOU HAVE THE OPTION TO REFRAIN FROM JOINING AND USING THE SERVICES PROVIDED BY THE PLATFORM.
I. Execution and Updating of the Agreement
1. The content of this Agreement comprises the main body of the Agreement and all rules that the Platform has issued or may issue in the future. All rules are integral parts of this Agreement and have the same legal effect as the body of the Agreement. Unless otherwise explicitly stated, all services provided by the Platform and its affiliates are subject to this Agreement. However, if there are other mandatory provisions in applicable laws and regulations, such provisions shall take precedence and be followed.
2. When you register for an account on this Platform, clicking on agree button means that you accept and sign this Agreement and all associated rules, and agree to be bound by them. You should carefully read the entire Agreement before using the services of the Platform and make sure that you fully understand the contents of the Agreement. If you have any questions about the Agreement, you should consult with the Platform. However, regardless of whether you have in fact carefully read the Agreement before using the services of the Platform, as long as you register, use or continue to use the services of the Platform, you are deemed to have accepted this Agreement.
3. You promise to accept and abide by this Agreement. If you do not agree with any part of the Agreement, you should immediately stop the registration process or stop using the Platform services.
4. According to the changes in national laws and regulations as well as the operational needs of the Platform, the Platform reserves the right to modify the content of this Agreement and the relevant rules from time to time. Any modifications, once published in any form on the Platform, shall come into effect and replace the previous relevant content on the effective date. You should pay attention to the Platform from time to time for announcements, tips and agreements, rules and other changes in the relevant content. You acknowledge and confirm that if you do not agree with the updated content, you should immediately stop using the services of the Platform; if you continue to use the Platform, it is deemed that you are aware of the changes and agree to accept and be bound by them. The terms of this Agreement and the rules (including any amendments from time to time) are severable. If any terms are deemed illegal, invalid, revoked, altered or unenforceable for any reason, it shall not affect the legality, validity and enforceability of other terms.
II. Membership and Account Management
1. Qualifications for application. You should be a natural person, legal person or other organization with full civil rights and full civil capacity. If you lack the aforementioned qualifications, you must obtain the consent of your guardian to register as a member of the Platform, otherwise you and your guardian shall bear all the consequences arising therefrom, and the Platform reserves the right to claim or recover compensation from you and your guardian. The Platform does not have the ability to conduct a substantive review of your civil rights and civil capacity, Therefore, upon registration, the Platform will regard you as having full civil rights and full capacity for civil behavior.
2. Account. When you sign this Agreement, complete the membership registration process or actually use the Platform’s services in other ways permitted by the Platform, the Platform will provide you with a unique numbered Platform account (“Account(s)”). You may set a member name and password for your Account and log in to the Platform using the member name, password or other username and password associated with the member name password. Your username and image must not infringe or be suspected of infringing the legal rights of others. You are solely responsible for the security of your Account, as well as for any actions taken through your Account. The Account may not be transferred, gifted, or inherited in any way, except after due process of law and with the consent of the Platform. If you find that anyone is using your Account improperly or there is any other situation that may jeopardize the security of your Account, you should immediately notify the Platform in an effective way and request the Platform to suspend the relevant services. You understand that it takes a reasonable amount of time for the Platform to act on your request, and the Platform shall not be liable for any consequences (including, without limitation, any losses incurred by you) that have arisen prior to such action, except in the event that the Platform fails to act within a reasonable period of time. You acknowledge that the ownership and other related rights of the data and other related information provided and formed by you in the process of registration and use of the services of the Platform belong to the Platform, and the Platform has the right to use the said information.
3. Membership. When you fill in the information according to the prompts on the registration page, read and agree to the Agreement and complete all the registration procedures or actually use the services of the Platform in other ways allowed by the Platform, you become a member of the Platform (“Member”). When registering, you shall accurately provide and timely update your information in accordance with the requirements of laws and regulations or the prompts on the registration page to make it true, timely, complete and accurate. If there are reasonable grounds to suspect that the information provided by you is wrong, inaccurate, outdated or incomplete, the Platform has the right to send you an inquiry and/or a notice requesting correction. If you fail to respond to the Platform's inquiry and/or complete the correction within a reasonable period of time as requested by the Platform, the Platform reserves the right to delete the corresponding information and temporarily suspend the Account until it terminates the provision of some or all of the services of the Platform to you, and the Platform shall not be liable thereof. The Platform shall not be responsible for any costs or expenses incurred by you. You should accurately fill in and timely update the email address, contact phone number, contact address, zip code and other contact information provided by you, so that the Platform or other Members can effectively contact you, due to the inability to get in touch with you through these contact information, resulting in the use of the Platform's services in the process of any loss or increase in costs should be borne entirely by you alone, the Platform will not be liable for this. Based on the security of user funds and the legal requirements of real-name authentication needs, specific services need you to complete the real-name authentication information, such as when you use the Account to withdraw cash, you need to complete the real-name authentication according to the page prompts, to provide the Platform with real and effective identity information, in order to facilitate the Platform provide you with timely withdrawal services. You shall be solely responsible for all taxable expenses incurred in the course of using the services of the Platform, as well as all hardware, software, services, account maintenance and other expenses. You agree that the Platform has the right to prioritize the deduction of the above costs from your relevant Account. For Members whose Accounts are frozen or temporarily suspended by the Platform, the Platform will no longer provide services under the Member Chain Program.
4. Agree to receive advertisements and marketing SMS messages. To enable you to receive timely information on product discounts, product promotional policies, etc., you agree that the Platform will send you marketing text messages, including but not limited to information on marketing activities, product transactions, promotional information, etc., through the cell phone number you fill in when you register. You should actively check the box to agree to receive these messages during the registration process. If you do not want to receive the aforementioned information, you can unsubscribe by sending SMS or contacting customer service.
III. Services of the Platform
1. Members of the Platform (in some case, the “Publisher(s)”) can obtain points by participating in various activities held by the Platform and its partner organizations (“Partner”, in some case, the “Advertiser”).
2. Points are a right that Members can only obtain by participating in and clicking on the various activities held by the Platform and its Partners and the corresponding links and pages set up and can be used to exchange for various awards and services provided by the Platform. The points of the Platform are only applicable to the activities held by the Platform and its Partners, and do not constitute any form of assets of the Members.
3. Points earned by the Members shall be credited to the Members’ Accounts in the Platform by the Platform according to the rules of the corresponding activities. The rules for obtaining points are stipulated in detail by each specific activity, so please pay close attention to the pages of each specific activity on the Platform or Partners’ platforms.
4. Members may only engage in the flow of points through the Platform’s designated channels or platforms for the relevant rewards of the transaction. Points cannot be bought, sold, gifted, or in any other form of transfer to others.
5. Members may apply for cash conversion of their points in special circumstances, in accordance with this Agreement and the rules of the specific activities held by the Platform and its Partners. By becoming a Member, you acknowledge and agree that the Platform’s payment obligation arises only after all the following conditions are met: a) the order is completed; b) final approval by the Platform and Partners; c) No abnormal risks detected in the Member’s Account. Members must strictly comply with the Platform and Partners’ pre-published order rules (including but not limited to delivery standards and service timelines). Non-compliance entitles the Platform to withhold settlement of points/fees without liability. Members may monitor order status changes via their Account dashboard and are responsible for regular progress checks. The Platform reserves the right to recover paid cash or equivalent points if an order is canceled or invalid. Recovery methods include but not limited to: a) deducting available points/balances in the Member’s Account; b) requiring the Member to reimburse the shortfall within 7 calendar days after notification (failure may result in legal action); c) suspending membership privileges until debt clearance.
6. Under normal circumstances, the Platform will complete the remittance within 5 working days upon receiving the application (subject to extension in case of holidays). The Platform shall not be liable for conversion/payment delays or failures caused by third-party issues (e.g., banking system errors, Partner settlement delays); Members’ failure to update Account details (e.g., invalid payment methods); Temporary restrictions under laws or regulatory requirements, etc. The Platform offers cash conversion methods such as UnionPay or Alipay transfer.
7. The Platform points can also be exchanged for various rewards such as: a) treasure, b) coupons, and c) cell phone bills. Under normal circumstances, the Platform will process the exchange and deliver the corresponding rewards to Members within 3 working days upon receiving the application (subject to extension in case of holidays ).
8. Through the services of the Platform and other services provided by the Platform and its affiliates or Partners, Members can post transaction information on the Platform within the scope allowed by the business rules, inquire about goods and service information, reach transaction intentions and conduct internal transactions on the website, evaluate other Members, participate in the activities organized by the Platform and use other information services and technical services.
9. When you have transaction disputes with other Members or third parties in the course of transactions in the Platform, once you or other Members or third parties, either or both of you, jointly submit to the Platform for mediation, the Platform has the right to make mediation decisions based on its unilateral judgment, including, but not limited to, temporary freezing of your Account, downgrading of your product information, etc. You acknowledge and agree to be bound by the terms of this Agreement, including accepting the Platform’s judgment and decision, which will be binding on your dispute.
10. You understand and agree that the Platform has the right to provide the necessary information such as registration information and transaction records that you have filled in the Platform to the governmental departments (including judicial and administrative departments) in accordance with their legitimate and lawful requirements. If you are suspected of infringing others' intellectual property rights or other legitimate rights and interests, the Platform also reserves the right to provide the right holder with the necessary information about your identity in the case of a preliminary judgment of suspected infringement of rights and other illegal behavior. Unless otherwise required by laws and regulations or relevant government departments, the Platform will promptly send a written notice to you after the disclosure of the aforementioned information.
IV. Use of Platform Services and Compliance Norms
In the process of using the services of this Platform, you promise to comply with the following usage norms:
1. Members promise the correctness of their registration information.
2. If the information provided by the Members to the Platform has changed, please notify the Platform in time to make the corresponding changes.
3. Members shall not engage in malicious registration, malicious clicks, or other improper behavior.
4. Members should use their points in the Account in a timely manner. Points are valid for one (1) year, starting from the date the points are credited to the Account through participation in all kinds of activities. If the points are not redeemed in a timely manner after the expiration date, then the expired points will be invalidated and zeroed out. One month prior to the expiration date of the points, the Platform will notify the Member through the Member's registered contact information to redeem the expiring points as soon as possible. After the expiration date of the points, the Platform will still give the Member a grace period of 1 month, during which the Member can apply for redemption of the expired points. If the points have not been redeemed by the end of the grace period, the expired points will be formally invalidated and zeroed out.
5. If there is no log-in record within one year, the Account will be regarded as a dormant Account and will be frozen. Since the second month of freezing, the Platform reserves the right to automatically deduct the points that have exceeded the validity period on the first day of each month. Members can apply for Accounts unfreezing to the Platform, and after receiving the unfreezing application, the Platform can unfreeze the Accounts for the Members, but the deducted points cannot be reformed.
6. If there is no login records for more than two years, the Platform reserves the right to cancel the Account. After the cancellation, all the points in the Account will be automatically cleared and will not be red. At this time, the Platform does not accept Members’ applications to unfreeze or retrieve the Accounts, the corresponding Member name will be open to any user to register for use.
7. In the process of using the services of the Platform, you must comply with all national laws, regulations and other regulatory documents and the Platform rules and requirements. Your actions should not be contrary to the public interest or public morality, should not harm the legitimate rights and interests of others, and should not be in violation of this Agreement and the relevant rules. If you violate the aforesaid commitments and any legal consequences arise, you shall bear all the legal liabilities by yourself and ensure that the Platform is free from any losses. If the Platform bears any corresponding responsibility or compensates for any related loss due to your actions, you promise that the Platform can seek compensation from you, and the related responsibility or loss will be ultimately borne by you.
8. In the process of trading with other Members, abide by the principle of honesty and credit, do not take unfair competition, do not disrupt the normal order of online trading, and do not engage in behavior unrelated to online trading.
9. No improper evaluation of other Members by fictionalizing or distorting facts, no improper way to create or improve their own creditworthiness, and no improper way to create or improve (lower) the creditworthiness of other Members.
10. Do not make commercial use of any data on the Platform, including but not limited to the use of the information displayed on the Platform in any way, such as copying and dissemination, without the prior written consent of the Platform.
11. The Platform strictly prohibits Members from obtaining benefits through any of the following behaviors. Once discovered, the Platform reserves the right to recover the relevant from the Account and his/her related Account (the related Account shall be determined by the Platform according to its own system data, and the basis of the determination shall include, but not be limited to, the Member's registration information, transaction information, third-party feedback information, equipment terminal information, IP address , etc.) at any time without any notification. The amount of rewards redeemed shall be listed in the blacklisted account, frozen account or canceled account of the Platform, and the Member shall bear all the losses brought to the Platform as a result:
a. Maliciously canceling an order after purchasing a product;
b. Hijacking traffic;
c. Buying and selling on their own;
d. Hijacking other Members' normal access links to make them into promotional links;
e. tricking other Members into clicking on links they set up that are not set up by the Platform;
f. Violating the user agreement of the website where the shopping takes place and its rules;
g. Other violations of laws and regulations or violation of the principle of good faith and fairness.
12. the Platform strictly prohibits all kinds of cheating behavior against the Platform activities. For proven instances of cheating behavior, we reserve the right to withdraw all invitation rewards from the Account and its related Account, cancel the invitation qualifications, deduct a certain number of points, and include the Account in the Platform blacklist account. Cheating behavior includes, but is not limited to: the use of the same computer or device and the same IP address to register multiple Accounts in the same day, in order to fraudulently invite the behavior of the rewards; register to send money or register to send points and other benefits to induce users to register the Platform to get rewards; get rewards for maliciously canceling the transaction or refund return behavior.
13. This Platform prohibits Members from carrying out any form of promotion in the cooperative shopping center of this Platform.
14. If issues on your end result in post-sale order disputes or violations of Platform’s rules (whether on the Platform or a third-party’s platform), the Platform reserves the right to deduct the rewards corresponding to the order; in such cases, your order may be invalidated, and your Account may experience anomalies or other related issues, which could affect your membership rights and benefits (including, but not limited to, the function of the fast return, account withdrawals and other functions). Please be aware of these potential consequences.
15. You may not use any device, software or routine program to interfere or attempt to interfere with the normal operation of the Platform or any transaction or activity being carried out on the Platform. You shall not take any action that will result in an unreasonably large data load imposed on the Platform's network equipment, or the Platform will pursue your responsibilities, including but not limited to canceling the relevant points, withdrawing the relevant invitation rewards, canceling the invitation qualification, inclusion in the Platform's blacklist account, freezing the account or canceling the account, etc. If you cause the Platform to lose or bear the corresponding legal responsibility, the Platform reserves the right to require you to compensate and ultimately bear the corresponding liabilities. You understand and agree that the Platform has the right to do the following:
a. The Platform reserves the right to make a unilateral determination on whether you violate the above commitments and to apply the rules to address such violations based on its unilateral determination, which does not need to ask for your consent.
b. If you are confirmed to have violated the law or infringed on the legal rights of others by the effective legal documents of the state administrative or judicial organs, or if the Platform, according to its own judgment, believes that your behavior is suspected of violating the terms of this Agreement and/or the rules or suspected of violating the provisions of laws and regulations, the Platform reserves the right to publicize such suspected violation of the law or infringement and the measures that the Platform has already adopted against you on the Platform.
c. The Platform has the right to delete any information posted by you on the Platform that is suspected of violating the law or infringing on the legal rights of others or violating the Agreement and/or the rules, and to impose penalties in accordance with the provisions of the rules.
d. For your behavior on the Platform, including your behavior that you have not implemented on the Platform but has had an impact on the Platform and its Members, the Platform reserves the right to unilaterally determine the nature of your behavior and whether or not it constitutes a violation of this Agreement and/or the rules, and accordingly impose the appropriate penalties. You should save all the evidence related to your behavior, and should bear the adverse consequences of not being able to provide sufficient evidence.
e. If you are suspected of violating your commitments and causing damage to any third party, you shall bear all legal responsibilities independently in your own name and ensure that the Platform is free from any loss or additional costs. If the Platform therefore assumes the corresponding responsibility or compensation for related losses, you promise that the Platform can be recovered from you and the relevant responsibilities or losses are borne by you ultimately, including reasonable attorney’s fees and the costs of querying the relevant organizations.
f. If you are suspected of violating the relevant laws or the provisions of this Agreement, so that the Platform suffers any losses, or by any third party claims, or by any administrative departments of the punishment, you should compensate the Platform for the losses caused by the loss and (or) the costs incurred, including reasonable attorney’s fees and the costs of querying the relevant organizations.
g. The materials displayed on the Platform (including but not limited to text, graphics, logos, images, digital downloads and data editing) are the property or rights of the Platform or its content providers; the compilation of all contents on the Platform is the copyright of the Platform; all software on the Platform is the property or rights of the Platform or its affiliates or its software providers, and the above intellectual property rights are protected by law. If you violate the above rights, the Platform has the right to deal with you according to the rules and pursue your legal responsibility.
h. The Platform does not have the capability to carry out a substantive review of your registration, or the registration information you provide during registration. Therefore, any consequences arising from issues with your registration, or registration information shall be borne by you, the Platform shall not be responsible for such issues. If the Platform is required by laws and regulations to bear the relevant responsibility first, then you promise that the Platform has the right to recover from you, and you will ultimately bear the above responsibility.
V. Special Authorization
You fully understand and irrevocably grant the Platform and its affiliated companies the following rights:
1. Once you have made any form of commitment to the Platform or its affiliates or its Partners, and the relevant company or organization has confirmed that you have violated the commitment, the Platform has the right to immediately take restrictive measures on your Account, including suspension or termination of the provision of services to you, and to publicize your violation of the contract as confirmed by the relevant company. You understand and agree that, unless otherwise expressly required by laws and regulations, the Platform shall not be required to verify the facts with you on the relevant confirmation or obtain your consent and the Platform shall not be required to assume any responsibility to you for the restrictive measures or publicity behavior.
2. If you violate this Agreement or any other agreements with the Platform, the Platform has the right to notify its affiliates or Partners in any way and request them to take restrictive measures on your rights and interests, including but not limited to requesting the Platform to pay the points in your Account to the objects designated by the Platform, requesting the affiliates to suspend or terminate the provision of part or all of the services to you and posting the information about you on any website under the operation or control of the affiliates. The Platform and its affiliates have the right to suspend or terminate the provision of some or all of the services to you, and to publicize your breach of contract on any website under its operation or actual control.
3. The Platform and its affiliates reserve the right to accept and resolve disputes arising from transactions between you and other Members. They also reserve the right to unilaterally determine the facts related to the disputes and the rules that should be applied, and then make a decision on how to handle the disputes. The decision is binding on you. If you fail to implement the decision within the specified deadline, the Platform and its affiliates have the right (but not the obligation) to directly dispose of the points in your Platform Account. If the dispute results in any loss to the Platform and its affiliates, you shall promptly compensate them for the loss, or the Platform and its affiliates shall have the right to directly offset your contractual rights and interests under the Agreement and in your Account against the loss, and shall have the right to continue pursuing recovery of the loss.
VI. Scope of liability and limitation of liability
1. The Platform is responsible for providing services to you in the state of "Status Quo" and "Availability", and the Platform is only responsible for the services provided by itself. The Platform does not guarantee or assume any responsibility for the services and products provided to Members, Partners or any other third parties, but shall assist Members, Partners and third parties to negotiate in order to safeguard the legitimate rights and interests of them.
2. YOU UNDERSTAND THAT THE INFORMATION AVAILABLE ON THE PLATFORM IS RELEASED BY THIRD PARTIES SUCH AS PARTNERS OR MEMBERS AND MAY CARRY CERTAIN RISKS AND DEFECTS. THE PLATFORM MERELY SERVES AS A TRADING PLATFORM. THE PLATFORM IS ONLY A PLACE FOR YOU TO OBTAIN INFORMATION ABOUT GOODS OR SERVICES, IDENTIFY TRADING PARTNERS, AND NEGOTIATE AND CONDUCT TRANSACTIONS FOR GOODS AND/OR SERVICES. THE PLATFORM HAS NO CONTROL OVER THE QUALITY, SAFETY OR LEGALITY OF THE GOODS INVOLVED IN THE TRANSACTION, THE TRUTHFULNESS OR ACCURACY OF THE TRADE INFORMATION, AND THE CAPABILITY OF THE TRADING PARTIES TO FULFILL THEIR OBLIGATIONS UNDER THE TRADE AGREEMENT. You should exercise your own prudent judgment in determining the authenticity, legitimacy and validity of the relevant items and/or information, and bear the related risks on your own.
3. The prices, quantities, availability and other information of the products on the Platform may change at any time, and the Platform will not make any special notification in this regard. You acknowledge and understand that, given the extremely large amount of commodity information on the website, although the Platform will make reasonable efforts to ensure the accuracy and swiftness of the commodity information you browse, well-known Internet technical factors and other objective reasons may cause certain delays and errors in the displayed information. This may cause you inconvenience or the corresponding problems, for which the Platform will not be held responsible. Please note that the specific selling price of the goods to the price of the order checkout page shall prevail. If you find the activities of the goods selling price or promotional information is abnormal, please consult customer service before you buy.
4. Price description:
Underlined price: refers to the counter price of goods, tag price, genuine retail price, manufacturer's guide price or the price that has been displayed on the sales tag. It is not the original price and is for reference only.
Undelineated price: refers to the real-time price of goods. It is not subject to changes due to differences in the expression of the nature of the price. The specific transaction price may vary according to the goods to participate in activities, or Members of the use of coupons, points, etc. The final price shall be subject to the order settlement page.
Merchant details page (including the main picture): prices labeled in the form of pictures or text, such as promotional prices, discount prices, and other prices, may reflect the price under specific circumstances such as the use of coupons, discounts, or particular promotional activities and times. Please refer to the billing page of the price, and the terms of the offer or the rules of the event shall prevail. This description is only valid when there is a price comparison, if the merchant separately describes the underlined price, the merchant’s expression shall prevail.
5. Unless expressly required by laws and regulations, or in the following cases, the Platform is not obliged to conduct a prior review of all Members’ registration data, goods (services) information, transaction behavior and other matters related to the transaction:
a. The Platform has reasonable grounds to believe that a specific Member and specific transaction matters may be a major violation of law or breach of contract.
b. The Platform has reasonable grounds to believe that the Member's behavior in the Platform is suspected of violating the law or improper.
6. You understand and agree that the Platform and its affiliates are not judicial institutions, and can only identify evidence in the capacity of an ordinary person, the Platform and its affiliates are entirely based on your commission, and the Platform and its affiliates cannot guarantee that the results of the dispute are in line with your expectations, and do not assume any responsibility for the conclusions of the dispute mediation. If you suffer any loss as a result, you agree to claim compensation from the beneficiary or other relevant persons through legal channels.
7. You understand and agree that the Platform is not responsible for any damages caused by any of the following circumstances, including but not limited to the loss of profits, goodwill, use, data and other intangible losses of damages (regardless of whether the Platform has been informed of the possibility of such damages):
a. Unauthorized use of your Account or alteration of your data by a third party.
b. Costs and damages arising from the act of purchasing or obtaining any goods, samples, data, information, or conducting transactions through the Platform’s services or alternative acts, except for those caused by incorrect information about the services provided by the Platform.
c. Your misunderstanding of the services of the Platform.
d. Any other losses related to the services of the Platform that are not caused by the Platform.
8. FOR ANY DAMAGES OR ECONOMIC LOSSES ARISING FROM THE USE OF THE PLATFORM’S SERVICES, THE PLATFORM’S ENTIRE LIABILITY SHALL NOT EXCEED THE PRICE OF THE SERVICES OR GOODS PURCHASED BY YOU THROUGH THE PLATFORM OR IN CONNECTION WITH THE CLAIM. THIS LIMITATION OF LIABILITY CLAUSE CONTINUES TO BE EFFECTIVE AFTER THE MEMBERSHIP HAS BEEN FROZEN, SUSPENDED OR CANCELED.
9. In no event shall the Platform be liable for any failure or delay in service due to strikes, riots, insurrections, commotions, fires, floods, storms, explosions, wars, acts of government, orders of judicial and administrative authorities, or other causes not attributable to the Platform. The Platform will make reasonable efforts to address the situation and mitigate such adverse effects.
VII. Termination of Agreement
1. You agree that the Platform has the right to suspend or terminate the provision of some or all of the Platform’s platform services to you, temporarily freeze or permanently freeze (cancel) your Account in accordance with this Agreement, and shall not bear any responsibility to you or any third party for this, except as otherwise expressly required by this Agreement or laws and regulations.
2. When the following circumstances occur, the Platform has the right to immediately terminate this Agreement directly by canceling the Account:
a. The Member has no login record for more than two years;
b. After the Platform terminates the service provided to you, if you are suspected of registering as the Member of the Platform again directly or indirectly or in the name of another person;
c. The e-mail address you provided does not exist or cannot receive e-mail, and there is no other way to contact you, or the Platform notifies you to change your e-mail address information by other contact information, and you fail to change it to a valid e-mail address within seven(7) working days after the receiving the Platform’s notification;
d. The main content of your registration information is untrue or inaccurate or untimely or incomplete;
e. If you expressly notify the Platform that you do not want to accept the new service agreement when this Agreement (including rules) is amended;
f. Other cases that the Platform believes that the service should be terminated.
3. You have the right to request the Platform to cancel your Account, and the Platform will cancel (permanently freeze) your Account if the Platform agrees to do so, at which time the contractual relationship between you and the Comoany based on this Agreement will be terminated. After your Account is canceled (permanently frozen), the Platform has no obligation to retain or disclose to you any information in your Account, or to forward to you or a third party any information that you have not read or sent. For details on how you can cancel your Account and the conditions you should fulfill, please refer to Appendix I “Instructions for Cancellation of Accounts in the Platform”.
4. You agree that after the termination of your contractual relationship with the Platform, the Platform, its affiliates or Partners still enjoy the following rights:
a. Continue to save and use your registration information, data and all transaction data during your use of the services of the Platform as long as permitted by law.
b. If you have violated the law or acted in violation of this Agreement and/or the rules during your use of the services of the Platform, the Platform may still claim rights from you in accordance with this Agreement.
5. After the Platform suspends or terminates the service to you, the following principles shall be applied to your transaction behaviors before the suspension or termination of the service, and you shall be solely responsible for and bear any disputes, losses or increased costs arising from the following treatments, and shall ensure that the Platform shall be free from any losses or costs arising from such treatments:
a. If you have uploaded an item to the Platform that has not yet been traded before the suspension or termination of the service, the Platform reserves the right to delete the relevant information of this item at the same time of suspension or termination of the service;
b. If you have entered into a contract of sale with another Member before the suspension or termination of the service, but the contract has not yet been actually performed, the Platform has the right to delete the contract of sale and the related information of the traded items;
c. If you have entered into a contract of sale with another Member before the suspension or termination of the service and it has been partially fulfilled, the Platform cannot delete the transaction. However, the Platform has the right to inform your counterparty of the situation at the same time of the suspension or termination of the service.
VIII. Privacy Policy
1. We are committed to protecting the privacy of all Members, especially minors, and will handle any personal information provided in accordance with applicable laws and regulations. This Platform does not have any restrictions on users who wish to become Members. However, If you are under fourteen years of age or a minor, you must obtain the consent of your guardians before using the services of this Platform. During your use, please do not actively provide us with your personal information.
2. An Account is limited to one Member’s use, Members must provide real and true information to the Platform, but the Platform does not bear any responsibility for the incorrect provision of information resulting in remittances not being received and other consequences. We encourage Members to ensure the accuracy of their information to avoid any potential issues.
3. Members must notify the Platform in a timely manner to make corresponding changes after the modification of information. It is important to keep your Account information up-to-date to ensure smooth communication and service provision. Failure to update your information promptly may result in service disruptions or other unintended consequences.
4. We place great importance on the protection of your personal information and will handle and protect it in accordance with the requirements of laws and regulations. For detailed rules on the processing of your personal information, please refer to the Privacy Policy. In the event of any inconsistency between the provisions on personal information protection in this User Agreement and the Privacy Policy, the Privacy Policy shall prevail.
IX. Application of Laws, Jurisdiction and Miscellaneous
1. The validity, interpretation, change, implementation and dispute resolution of this Agreement shall be governed by the laws of the People’s Republic of China(“China”). If there are no relevant legal provisions, reference shall be made to general international business practices and (or) industry practices.
2. Any disputes arising out of or in connection with this Agreement shall be finally resolved by arbitration in accordance with the rules of the Shanghai International Economic and Trade Arbitration Commission（“SIETAC”）. The arbitration shall take place in Shanghai, China, and the language of the arbitration shall be English. The Parties agree that the arbitration award shall be final and binding on both Parties, and any court having jurisdiction may enforce the arbitration award. However, if the Member is located outside of China and the use of the website is primarily outside of China, the Platform may agree to submit the dispute to a court that has an actual connection with the dispute and apply the local law, provided that such court has jurisdiction over the matter.
Annex I Instructions for Cancellation of Platform Account
1. Before you apply for the cancellation process, you should carefully read the “Instructions for Cancellation of Our Platform Account” (“Instructions for Cancellation”).
2. Please make sure you read carefully and fully understand the contents of the relevant terms in the Agreement, including:
a. Terms with which you agree to exclude or limit liability;
b. Other important terms marked by bold underline. If you have any questions about this “Instructions for Cancellation”, you can send email to our customer service email: contact@bonusarrive.com to contact customer service. When you fill in the information in accordance with the tips of the cancellation page, read and agree to the “Cancellation Instructions” and the relevant terms and conditions and complete all the cancellation procedures, that is to say that you have fully read, understand and accept all the contents of the " Instructions for Cancellation". If you do not agree with any of the terms and conditions during the process of reading these “Instructions for Cancellation”, please stop the Account cancellation process immediately.
3. We would like to kindly remind you that the act of cancellation of your Account will cause a lot of inconvenience to your after-sale rights. After the cancellation of your Account within this Platform, your personal information will only be removed by us in the foreground system of this Platform. This action will ensure that your data is no longer retrievable or accessible and may be anonymized to further protect your privacy. You acknowledge and understand that according to the relevant legal provisions, the relevant transaction records and other related information shall be kept in the background of the Platform for 5 years or even longer. This retention is necessary to comply with regulatory requirements and to support any potential legal or compliance-related inquiries.
4. If you still insist on canceling your Account, your Account needs to meet the following conditions at the same time:
a. Within the last month, the Account has not been subject to sensitive operations such as changing passwords and binding information, and the Account is not at risk of being stolen or blocked;
b. The Account has no assets and virtual interests (including but not limited to account balance, F-coins, super memberships, coupons, etc.) and no outstanding payments in our Platform system;
c. The Account is free from any disputes, including complaints reported or reported by complaints;
d. The Account is in normal use and there is no record of any Account being restricted;
5. Once the Account is canceled, it will not be recoverable. Please back up all the information and data related to the Platform Account by yourself before operation. Please save the transaction vouchers, tickets and other information of the ordered goods and services, otherwise you may have to pay additional account and order inquiry fees, or not be able to enjoy the after-sales service.
6. If your Account is also the binding account name of the merchant Platform on the Platform, you need to release the relevant binding first;
7. During the period of cancellation of this Account, if your Platform Account is involved in disputes, including but not limited to complaints, reports, lawsuits, arbitration, investigation by the state authorities, etc., the Platform reserves the right to terminate the cancellation of this Platform Account without your consent.
8. Withdrawal of this Platform Account, you will no longer be able to use this Platform Account, and will not be able to retrieve any content or information in your Platform Account and related to the Account, including but not limited to:
a. You will not be able to log in and use your Platform Account;
b. You will not be able to retrieve your personal data and historical information (including, but not limited to, your user name, avatar, shopping history, attention information, etc.) from your Platform Account;
c. All records of other services related to the Platform or third parties that you have used, authorized to log in or bound to the Platform Account through the Platform Account will not be retrieved. You will no longer be able to log in and use the aforementioned services. Additionally, any balances, coupons, points, qualifications, orders, super memberships, other cards and vouchers, and rights and interests of unfinished orders that you have obtained or are about to obtain will be regarded as forfeited by you and will no longer be available for use. You understand and agree that the Platform cannot assist you in resuming the services.
9. If you confirm that you give up all the rights and interests that you have enjoyed or will enjoy in your Account, and request the Platform to forcibly cancel your Account on your behalf, all the aforementioned rights and interests will be deemed to be forfeited by you and will no longer be available for enjoyment. You understand and agree that any legal liability that may arise as a result of this action will be your sole responsibility and will not involve the Platform.
10. The cancellation of the Account does not exempt or mitigate any responsibilities or obligations associated with the Platform Account prior to the cancellation.
If you have any questions regarding this Agreement, you may contact us through the following means:
Customer Service Email: contact@bonusarrive.com